This weblog explores the advantages of modernizing and constructing clever apps via real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and companies. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but in addition discover the newly launched Plans on Microsoft Be taught particularly designed for constructing and modernizing AI apps.
On this new age of AI, companies throughout industries are recognizing the ability of clever apps to drive innovation and preserve a aggressive edge. By harnessing cloud-native applied sciences and AI-powered instruments, firms are modernizing their functions, creating new experiences for his or her customers, and creating new income streams. This weblog explores the advantages of modernizing and constructing clever apps via real-world examples, demonstrating how organizations have boosted pace and effectivity utilizing Microsoft Azure’s complete suite of instruments and companies. We hope these buyer success tales encourage you to not solely set off by yourself Azure AI journey, but in addition discover the newly launched Plans on Microsoft Be taught particularly designed for constructing and modernizing AI apps.
Azure AI is remodeling enterprise throughout sectors
Modernizing apps is a vital step for organizations aiming to remain related in a fast-evolving AI panorama, as legacy apps usually wrestle to satisfy trendy efficiency, scalability, and safety requirements. The truth is, a 2024 Forrester research discovered that one in 4 enterprise resolution makers stated their group experiences digital platform failures due to their modernization challenges.
By refactoring or re-platforming legacy apps with cloud-native Azure instruments, companies can unlock improved flexibility, sooner improvement cycles, and extra environment friendly operations. In keeping with the Forrester research, 89% of resolution makers surveyed stated their agency plans to extend or a minimum of preserve their present software modernization investments over the following yr to realize key priorities and tackle modernization gaps.
Azure supplies a complete set of instruments and companies to allow companies to construct new software and modernize present app and knowledge property, with an clever software platform, cloud-scale databases, Azure AI Companies, and Azure Machine Studying. These allow the creation of clever apps that leverage real-time, cloud-scale knowledge and superior analytics. Cloud-native apps on Azure profit from options similar to auto-scaling, microservices, and steady integration and steady supply (CI/CD) pipelines, making certain excessive efficiency and cost-effectiveness.
Let’s meet a few of the many Azure clients who haven’t solely been capable of differentiate their enterprise out there and speed up product innovation by constructing new, AI-powered clever apps, but in addition ability their groups with the most recent studying assets from Azure designed for adopting AI functions.
ASOS: Leveraging AI for personalised style suggestions
ASOS, a worldwide on-line style retailer, leveraged Azure AI Studio to revolutionize its buyer expertise by creating an AI-powered digital stylist that might have interaction with clients and assist them uncover new tendencies.
Having a conversational interface possibility will get us nearer to our targets of absolutely participating the shopper and personalizing their expertise by displaying them probably the most related merchandise on the most related time.
—Cliff Cohen, Chief Expertise Officer, ASOS
Azure AI Studio enabled ASOS to quickly develop and deploy their clever app, integrating pure language processing and laptop imaginative and prescient capabilities. This showcases Azure’s capacity to assist cutting-edge AI functions within the retail sector, driving enterprise development and buyer satisfaction.
CarMax: Revolutionizing customer support with Azure OpenAI
CarMax, a number one United States used automotive retailer, utilized Azure OpenAI Service to create an AI-powered analysis assistant. This progressive software streamlined the car-buying course of, offering clients with on the spot, correct data and enhancing general satisfaction.
“Our preliminary purpose was buyer evaluate summaries for five,000 automotive pages, and we figured that utilizing our present handbook course of it might have taken about 11 years of content material era. With OpenAI Service, we hit that purpose in only a few months.
—Sean Goetz, Director, Utility Methods, CarMax
The implementation of Azure OpenAI Service allowed CarMax to course of huge quantities of automotive knowledge effectively, demonstrating Azure’s functionality to deal with advanced, industry-specific AI functions. This case highlights the potential of AI-powered apps to remodel conventional enterprise fashions and improve buyer experiences.
Ally: Empowering personalised banking with Azure
Ally Financial institution is a digital-first monetary establishment that used insights from Azure AI to assist clients handle their funds extra successfully whereas streamlining the financial institution’s operations. By deploying clever apps via Azure, Ally launched personalised banking companies, providing custom-made suggestions based mostly on consumer conduct and monetary patterns.
“The purpose was to unencumber associates to really deal with the shopper and assist that customer-obsessed mentality they’ve.
—Wendy Dempsey, Govt Director of Buyer Expertise, Ally
This implementation showcases Azure’s power in supporting AI functions within the extremely regulated banking sector, balancing innovation with safety and compliance.
TomTom: Optimizing real-time mapping with Azure
TomTom, a worldwide chief in location know-how, turned to Azure to modernize its map-making processes. By constructing clever, cloud-native apps with Azure AI and Azure Information Companies, TomTom improved the accuracy and pace of its real-time mapping companies. The combination of Azure AI companies allowed TomTom to course of huge quantities of geospatial knowledge effectively, demonstrating Azure’s scalability and efficiency in dealing with data-intensive AI functions.
[Together with Azure,] we have now developed TomTom Orbis Maps, that are constructed on TomTom’s AI-based mapping platform, and TomTom Digital Cockpit, an in-vehicle digital infotainment answer with cloud analytics.
—Paul Hesen, Vice President of Product Administration, TomTom Group
With Azure, TomTom considerably elevated the effectivity of its mapping operations, decreasing response occasions for driver queries from 12 seconds to as little as 2.5 seconds in a matter of months. This allowed the corporate to ship sooner, extra exact location companies to its international consumer base, enhancing each productiveness and buyer belief.
KPMG Australia: Automating audits with Azure AI
KPMG Australia used Azure AI to combine clever apps into their audit course of. By leveraging Azure’s pure language processing (NLP) capabilities, KPMG constructed an answer known as KymChat that automates doc evaluation and enhances knowledge extraction. This transformation lowered the time required for auditing duties, enhancing each accuracy and effectivity.
We had expertise with Azure Cosmos DB, which gave us confidence in its potential capabilities, however Microsoft’s assist for vCore was instrumental in making certain easy operations as we elevated the scope and capabilities of KymChat.
—Robert Finlayson, Senior Product Supervisor, KPMG Australia
With Azure AI, KPMG considerably improved the productiveness of its auditors, liberating them from labor-intensive, repetitive duties. The hassle not solely sped up the audit course of but in addition elevated the standard of insights offered to shoppers, showcasing the ability of clever apps in skilled companies.
Manulife: Accelerating innovation with Azure Kubernetes Service
Manulife, a number one monetary companies group, leveraged Azure Kubernetes Service (AKS) to speed up the event and deployment of progressive apps. By modernizing its legacy methods with Azure Kubernetes Service, Manulife was capable of create cloud-native, containerized apps that streamlined operations and improved scalability.
With Azure, our clients can submit extra documentation on-line, and we are able to then use doc evaluation to extract data and conduct processing to speed up workflows, guarantee accuracy, and enhance consumer experiences.
—Len van Greuning, Chief Data Officer, John Hancock (as Manulife is understood in america)
Azure’s strong infrastructure enabled Manulife to scale back operational complexity and enhance speed-to-market, enhancing its capacity to innovate in a aggressive {industry}. The modernization with AKS empowered Manulife to stay agile and responsive, driving increased productiveness and delivering higher companies to its clients.
H&R Block: Enhancing doc processing with Azure Kind Recognizer
Searching for to revolutionize its doc dealing with, international tax companies large H&R Block turned to Azure Kind Recognizer for a cutting-edge answer. By constructing an clever app that automates the extraction of key knowledge from tax paperwork, H&R Block lowered the time and handbook effort concerned in doc dealing with. The AI-driven answer considerably elevated accuracy whereas dashing up the general tax preparation course of.
Machine studying frees up the dear time we have now with the shopper to truly have richer conversations about their monetary wants and aspirations, past the instant activity of making certain one of the best tax final result for the present yr.
—Aditya Thadani, H&R Block’s vp.
By way of Azure’s clever companies, H&R Block modernized its operations, enhancing each productiveness and shopper service and classifying greater than 30 million tax paperwork a yr. The answer has allowed the corporate to deal with extra shoppers with larger effectivity, offering a sooner, extra correct tax submitting expertise.
Begin innovating right now with Azure AI Companies
These buyer success tales illustrate how modernizing with Azure can ship enhanced consumer experiences, drive innovation, and considerably enhance operational effectivity in a safe, extremely obtainable atmosphere. Write your individual success story with cloud-native app improvement and strive Azure AI Companies totally free by visiting our homepage.